997 Bat Privacy Policy

1. Introduction

997 Bat 997 bat takes your privacy extremely seriously. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our website, mobile applications, and services.

By using 997 bat, you consent to the collection and use of your information in accordance with the practices described in this Privacy Policy. If you do not agree with this policy, do not use our services.

Applicable laws and regulations

997 Bat complies with the following international data protection laws and regulations:

• General Data Protection Regulation (GDPR)
• Bangladesh Digital Security Act 2018
• Information and Communication Technology Act
• International Data Transfer Regulations

2. What Information We Collect

997 Bat collects various types of personal information that help us provide and improve our services. We only collect information that is necessary and lawful.

Information collected during account registration

Type of information	Examples	Requirements
Identity Information	Full name, date of birth, nationality	Mandatory
Contact information	Email, mobile number, address	Mandatory
Authentication	Username, password, security questions	Mandatory
Identity verification (KYC)	NID, Passport, Driving License	Required for withdrawals
Payment information	BKash/Nagad number, bank account	Required for transactions

Automatically collected information

When you use 997 bat, we automatically collect certain technical information:

• Device information: IP address, device type, operating system, browser type
• Usage Data: Page visits, click patterns, session duration, referral sources
• Location Data: General geographic location (country/city level)
• Betting History: Bet records, transactions, win/loss history
• Cookie data: Session cookies, preference settings, tracking cookies

Information from third-party sources

• Transaction verification from payment processors
• Identity verification service providers
• Fraud prevention & security agencies
• Marketing & Analytics Platforms

3. How We Use Your Information

997 Bat uses your personal information for the following purposes:

Account management & service delivery

• Creating and managing your account
• Verifying your identity and confirming age (18+ years)
• Processing deposits and withdrawals
• Providing betting services and gaming experience
• Store transaction history and betting records
• Provide customer support and resolve technical issues

Security & fraud prevention

• Detecting and preventing fraudulent activity
• Preventing money laundering and financial crime
• Detecting multiple accounts and bonus abuse
• Blocking unauthorized access and hacking attempts
• Monitoring suspicious transactions

Marketing & Communications

• Informing you about promotional offers, bonuses and special events
• Sending newsletters & updates (with your consent)
• Communicating via SMS, email, or push notifications
• Display content based on personal preferences

Legal compliance and regulation

• Meeting legal obligations (AML, KYC regulations)
• Complying with court orders or government directives
• Participate in dispute resolution & legal proceedings
• Submitting reports to regulatory authorities

Statistics & improvement

• Improving services by analyzing user behavior
• Understanding popularity trends and betting patterns
• Optimizing website and app performance
• Developing new features and services

4. Sharing Information with Third Parties

997 Bat values your privacy and only shares your information with third parties in the following cases:

Service Providers

We work with trusted third-party service providers who perform specific tasks on our behalf:

• Payment processors: bKash, Nagad, Rocket, bank transfer services
• KYC services: Identity verification and document verification
• Cloud hosting: Data storage & server management
• Marketing tools: Email services, SMS gateways, analytics platforms
• Customer Support: Live Chat & Helpdesk Software

Legal requirements

We may share information with law enforcement or government in the following circumstances:

• To comply with court orders, subpoenas or legal processes
• To assist in investigating fraud, money laundering, or illegal activities
• To protect national security or public interest
• To protect our rights, property, or user safety

Business transfer

If 997 Bat merges with, is acquired by, or sells assets to another company, your information may be transferred to the new owners. In such cases, we will notify you in advance.

Who we don't share with

• Advertisers or third-party marketing companies
• Data brokers or information resellers
• Unaffiliated business parties
• Social Networks (without your explicit consent)

5. Cookies & Tracking Technology

997 Bat uses cookies and similar technologies to enhance your browsing experience and analyze the performance of our services.

What are cookies?

Cookies are small text files stored on your device when you visit a website. Cookies remember your preferences and personalize your experience.

Cookies We Use

Cookie types	Purpose	Duration
Essential cookies	Site navigation, login sessions, security	Until the end of the session
Performance Cookies	Analyze site usage, measure load times	12 months
Functional cookies	Saving language, currency, preferences	12 months
Marketing cookies	Targeted advertising, campaign tracking	6 months

Cookie Management

You can control or delete cookies through your browser settings. However, please note that disabling cookies may prevent some site features from working properly.

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy > Cookies

Other tracking technologies

• Pixel Tags: To track email opens and clicks
• Web Beacons: To monitor page views and user behavior
• Local Storage: To store large data client-side
• Device Fingerprinting: Device identification & security

6. Data Security Measures

997 bat uses cutting-edge technology and industry-best practices to keep your personal information secure.

Technical Security

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
• Firewall & IDS: Intrusion detection and prevention systems
• Data encryption: Sensitive information encrypted at rest and in transit
• Regular security audits: Audited by third-party experts
• DDoS protection: Against Distributed Denial of Service attacks

Organizational Security

• Restricted access control — only authorized personnel can access data
• Staff training — regular security & privacy training
• Background checks — thorough screening of all employees
• Privacy Agreements — Employees and contractors sign NDAs

Two-factor authentication (2FA)

We strongly recommend you enable 2FA. It adds an extra layer of security to your account. Even if someone knows your password, they cannot access without the code sent to your mobile.

7. Data Retention & Deletion

997 Bat retains your personal information only as long as it is necessary or required by law.

Retention period

Type of information	Retention period	Reason
Account information	As long as the account remains active	Service provision
Transaction Records	7 years	Legal obligations (AML/KYC)
KYC documents	5 years	Regulatory requirement
Marketing data	2 years or until opt-out	Consent-based
Server Logs	90 days	Security & troubleshooting
Closed account	3 months	Recovery Options

Data Deletion Process

When the retention period ends or upon your request, we securely delete your data:

• Electronic data securely overwritten
• Permanently deleted from backups
• Physical documents are shredded or securely destroyed
• Third parties are instructed to delete data

8. Your Privacy Rights

Under GDPR and other data protection laws, you have the following rights:

Right to access

You can find out what information we hold about you. You can request a copy of your personal data.

Right to Rectification

If there are any errors in your information, you can correct them. Go to your account settings and update directly.

Right to erasure ("right to be forgotten")

You may request deletion of your personal data. However, some information may need to be retained for legal compliance.

Right to restriction of processing

In certain circumstances you can ask us to restrict processing of your data.

Right to Data Portability

You can receive your data in machine-readable formats (JSON, CSV) and transfer it to another service.

Right to object

You can object to processing for direct marketing, profiling, or based on our legitimate interests.

Exercise your rights

To exercise your privacy rights:

• Go to your account settings and select "Privacy Controls"
• Or send an email to privacy@997bat.com
• We will respond to your request within 30 days

9. Children's Privacy

997 Bat is not for anyone under 18 years of age. We do not knowingly collect personal information from minors.

• Age verification is mandatory during registration
• Suspected underage accounts are suspended immediately
• If we learn that a child has provided information, we will delete that data immediately

10. International Data Transfers

997 bat is an international platform and your data may be stored and processed on servers in different countries.

Data Transfer Security

• We only transfer data to countries with adequate data protection laws
• We use EU Standard Contractual Clauses (SCC)
• All international transfers are encrypted
• Data Processing Agreements (DPA) signed with all partners

Where your information may be stored

• European Union (primary data center)
• Singapore (Asia-Pacific Backup)
• Canada (Secondary Backup)

We ensure your data receives the same level of protection in all these locations.

11. Changes to Privacy Policy

997 Bat may update this Privacy Policy from time to time due to legal requirements, technological changes or business practices.

How you'll know

• The "Last updated" date at the top of this page will change
• We will send email notifications for significant changes
• Show pop-up notifications at login
• Display banner notices on the website

Your responsibility

It is your responsibility to review the updated policy. Continued use of 997 Bat after changes means you agree to the new policy.

If you do not agree with the changes, you may close your account and request deletion of your data.

12. Contact & Complaints

If you have any questions, concerns or complaints regarding privacy, contact us.

Complaint process

If you believe we have violated your privacy rights:

1. Contact us directly first — we'll try to resolve the issue
2. We will investigate your complaint within 15 days
3. If you're not satisfied, you can file a complaint with your local data protection authority
4. EU citizens can contact their country's supervisory authority

We take your privacy seriously and are committed to resolving all concerns quickly and transparently.